Orders are usually processed and shipped within 2 days of purchase.

When your order is shipped we will send you an email with your tracking information you can also contact us

• Australia - 1 - 3 Business days (in most cases a lot faster)
• New Zealand - 3 - 7 Business days (in most cases a lot faster)
• All Other Countries - 14-20 Days (No more than 26 Days in remote areas)
• Full sized dolls - 2 to 5 Business days.
•  Irontech Sex Doll take 10 to 15 business days

During the Christmas and New Year holidays you may only receive half your order as one warehouse is away until the 3rd of January.. Your order will be express posted on the 3rd for delivery on the 4th or 5th of January.

You Will Get a Email Within 2 business days with your tracking number
Or you can go to the track order at the bottom of the home page enter your order number plus email address or order number and phone number.

https://www.nbnas.com.au/apps/trackorder

All Australia - AUS Post Nz Post, Toll, Fastways, Couriers Please, Startrack

We offer a wide range of high-end adult products, including premium sex dolls, various adult toys, lingerie, and other intimacy-enhancing accessories. Each item is carefully selected for quality and satisfaction.

At Naughty By Nature Adult Store, we prioritize customer privacy and comfort above all else. Here are a few reasons why we may not collect reviews:

1. Privacy Concerns: We understand that purchasing intimate products is a personal decision. Many of our customers prefer to maintain their privacy and may feel uncomfortable sharing their experiences publicly.
2. Sensitive Nature of Products: The adult product industry can be sensitive, and feedback might involve discussions that customers prefer to keep private. To respect their wishes, we choose not to solicit reviews.
3. Quality Assurance: We are committed to providing high-quality products and exceptional customer service. Instead of focusing on reviews, our team is dedicated to ensuring each customer's experience is satisfactory through direct communication.
4. Focus on Personalized Service: Rather than relying on public reviews, we emphasize personalized customer service. Our knowledgeable staff is always available to assist customers, address concerns, and provide recommendations tailored to individual needs.
5. Encouraging Open Dialogue: We value open feedback from our customers through direct channels. If you have any thoughts or experiences you'd like to share, we encourage you to contact us directly.

6. Our numerous awards reflect the quality and dedication behind our work. For those seeking further validation, our ABN is readily accessible, and several customers have already used it to verify our credibility.

At Naughty By Nature, your satisfaction is our top priority, and we’re here to ensure you have a fulfilling shopping experience! If you have further questions or need assistance, don’t hesitate to reach out.

Absolutely! All our sex dolls are made from high-quality, body-safe materials that meet stringent safety standards. We prioritize your health and well-being in every product we offer.

Caring for your doll is essential for maintaining its quality. We recommend using gentle cleansers, avoiding harsh chemicals, and storing your doll in a cool, dry place. For specific care instructions, refer to the product guidelines included with your purchase.

Yes! We understand the importance of privacy. All our orders are shipped in plain, unmarked packaging to ensure your purchase is kept confidential.

We want you to be completely satisfied with your purchase. Please review our return policy for specific guidelines.

We accept various payment methods, including Afterpay, Zippay, Klarna, Bank desposit, Pay I.D and PayPal. Your security is important to us, and all transactions are processed through a secure gateway.

Our customer service team is here to assist you! You can reach us via our website’s contact form, email us at sales@nbnas.com.au or call us at 0424162940. We aim to respond promptly.

Yes, you must be 18 years or older to purchase items from our store. We encourage responsible shopping and compliance with your local laws and regulations regarding adult products.

Join our newsletter and follow us on social media! We regularly share updates on new arrivals, exclusive promotions, and useful tips for enhancing your intimate experiences.